FAQ

The Ins And Outs of How We Do Business

Frequently asked questions

What preventions do you have in place to help stop the spread of COVID-19?


We at R & R take the health and safety of our customers and employees very serious. Therefore, when it comes to COVID-19 we require the following: * All of our staff are required to wear mask and gloves at all times. * All of our staff are required to practice social distancing while on the job site. * If at any time our staff has one of the COVID symtoms or have been exposed to someone with COVID-19 we will immediately contact the scheduled customer and re-schedule their services if no other staff member is available or cancel as a last resort. * We ask that if any of the scheduled custmomers are expierenceing any COVID symptoms or have been exposed to someone who has tested positive for COVID to call and reschedule or cancel their service. * If anyone has been exposed to COVID-19 or tested positive for COVID-19, we require a 14 day waiting period before we provide services.




Do you offer laundry services?


Yes, we do offer both onsite and off-site laundry services.




Do you accept after hours service calls? (AirBNB)


Yes, we do





Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept all methods of payments such as Visa, Mastercard, American Express, Venmo, Paypal, or even Cash App. 

Cancellation Policy

We require a 24 hour notice for the cancellation f your scheduled service. Clients cancelling with less than a 24 hours notice will be required to pay a re-schedule fee in order to continue to book other services with our business.

Satisfaction Guarantee

R & R Cleaning and Home Essentials, LLC proudly stand behind our services and our #1 priority is your happiness. Therefore, we have a 24 hour cleaning warranty in place for all of our customers who are not 100% satisfied. If there is any area that you feel like we missed we will have one of our cleaning technicians return to fix that area of concern. 

615.807.0252

Our Company

Expert cleaning services you can trust, with professionals you can count on. We work hard to bring your "happy space" home.  

Mailing Address
Operating Hours

PO Box 581

Madison, TN 37116

Mon - Fri: 8:00am - 5:00pm
​​Saturday: 8:00am - 5pm

​Sunday: Closed

After hour appointments available upon request.

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© 2023 by R & R Cleaning and Home Essentials, LLC.